Remote Support

Support

Our winning service of Unlimited Monthly remote support, with same day response and users can contact us via email, telephone and we will remote logon to your hardware and create the solution.

Register before 2011 and receive 12 months for the price of 10

  • £4.99 Per PC Per month for unlimited remote support
  • £19.99 Per Server Per month for unlimited remote support

Project Work

As a contract client you will be entitled to preferential project work rates. The following items are classed as project work:

  • An extensive portfolio of services for all your Data, Voice and Networking and IT Purchasing needs
  • Company-wide policy changes
  • Installation and configuration of non-standard features
  • Server replacement
  • Office moves
  • Architecture redesign
  • IT Auditing
  • Disaster Recovery planning
  • Antivirus and Spam protection
  • Active Directory work
  • Networking and office Print solutions
  • Mobile Phone business packages
  • Web Design
  • Guaranteed reduced Costs through pragmatic, straightforward methods
  • Strategic input for your business
  • Reduced business and technology risk
  • Managed IT costs
  • Tailored, reliable service delivery
  • Commitment to the customer with SLA's in place

These services are charged at our competitively priced hourly rate.

Housekeeping Visits

An engineer onsite at your office specifically dedicated to network-housekeeping activities. This can be used to clear up any minor issues or changes that you require. If you have no current issues the engineer will follow a schedule of general system maintenance including the following:

  • System defragmentation
  • Disk clean up
  • Antivirus and Spam check
  • System Patches
  • Required Updates

This Service is charged at our competitively priced hourly rate.

*All prices exclude Vat

E-mail our Business Support Team